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Shipping Policy

Repair

How do the logistics work?

After you confirm your booking, its our responsibility to pick, repair and deliver your device.

For Delhi, Bangalore, Gurgaon and Hyderabad – We provide free pick up and drop service. Our executive will pick up your device at a time convenient to you. It is brought to our repair center and post repair delivered back to you. In most cases this is within 2 days.

For other cities – We provide free courier service in all other cities across India. The process is as follows:

  • Once you confirm the order we dispatch packaging material to you
  • Pack your device in the material you receive. This is to ensure your device reaches us safely and there is no damage in transit
  • We repair your device and courier it back to you

What are the delivery charges?

Delivery is completely free of cost. There are no additional charges for pick/drop or courier service. The price you see on the website is the total amount you have to pay.

What is the estimated delivery time?

For Delhi, Bangalore, Gurgaon and Hyderabad, the estimated delivery time is 2 days for most of the cases. Some mobile issues may take longer to repair and you will be informed accordingly.

For other cities – The total time from order booking to final delivery would be 10-15 days.

Sell

How do the logistics work?

After you confirm your sell request, its our responsibility to pick up your device.

For Bangalore, Hyderabad, Delhi and Gurgaon – We provide free pick-up service. Our executive will pick up your device at a time convenient to you. He will inspect the device to ensure it matches the description you submitted. Post inspection you will be given instant cash.

For other cities – We provide free courier service in all other cities across India. The process is as follows:

  • Once you confirm the order we dispatch packaging material to you
  • Pack your device in the material you receive. This is to ensure your device reaches us safely and there is no damage in transit
  • We inspect your device and transfer the agreed amount to your bank account

When would you pick my phone?

After you confirm your sell request we can pick your device within 2 days in Bangalore and Hyderabad. For other cities, the pickup will be carried out within 3 - 4 days.