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Cancellation And Return Policy

Repair

Can I cancel my order after creating the booking?

Yes, you can. You have the freedom to cancel the order till the time the phone is physically picked up.

For cash on delivery orders - at the time of pickup you pay a non refundable amount of Rs.299. So if you change your mind later you can still cancel the repair but this amount would not be refunded.

For orders with online payment – If you cancel the order before the pickup the complete amount gets refunded within 2-5 working days. However, if you cancel your order after the phone has been picked we deduct a service charge of Rs.299 and the balance is refunded within 2-5 working days.

To cancel your order after booking please give call us at 040-43334666. Alternately you can reach us on the toll free no 1800-3000-5304.

Sell

Can I cancel my order after confirming to sell?

Yes, you can. Till the time your phone is in your possession you can change your mind at anytime. To cancel your order please give us a call at 040-43334666. Alternately you can reach us on the toll free no 1800-3000-5304.